


Building skills to transform the company into a DDAE: Demand Driven Adaptive Enterprise
The Missing Links is a management book written as a detective novel. Readers follow a small furniture company whose owner has died under suspicious circumstances, leaving his musician daughter in charge. Héloïse, the new CEO encounters a multitude of problems–high work-in-progress inventory, unsafe working conditions, conflicts between two in-house factions, longstanding customers beginning to withdraw their business, and increased competition.
Can this factory ever be profitable again? Will the shareholder sell the company to recover the ROI? How are the employees going to behave if they want to keep their jobs? Will Héloïse manage to conduct the changes in order to transform the business into a learning and adaptive enterprise?
Readers follow the journey of the company to utilize industry standards, including total quality, lean, total productive maintenance, flow management, as well as the newest demand driven methodologies that are changing modern supply chain management. “Clues” dispersed throughout the manuscript point readers in the direction of this website where 33 appendices of additional information are available in 3 sections: People, Tools & Methods & Processes, Demand Driven Adaptive Enterprise. These 2 pages appendices are written by international experts who can be contacted for additional information or services.
This novel is the official study book used as a case study in the Demand Driven Institute course:


Publié en 2016 par Industrial Press USA, les parties techniques de cette version en anglais ont été entièrement réécrites afin d'illustrer une mise en œuvre du modèle DDAE (Demand Driven Adaptive Enterprise) à partir d'un projet pilote DDMRP. Il présente également le modèle DDSM (Demand Driven Skill Model) utilisant les buffers de compétences.
Les fiches techniques sont disponibles sur ce site web, ainsi que les descriptions plus avancées du DDSM publiées dans les annexes des deux ouvrages suivants de Carol PTAK et Chad SMITH :
- The Demand Driven Adaptive Enterprise (Industrial Press 2018)
- Adaptive Sales and Operations Planning (Demand Driven Press 2022 ).

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